Privacy Policy

Last updated: February 10, 2026

Chillax ("we", "our", or "us") operates the Chillax mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

Information We Collect

• Account information — name, email address, and password when you create an account.
• Order data — items you order, transaction history, and payment details.
• Room reservations — booking times and gaming room preferences.
• Device tokens — for sending push notifications about orders, sessions, and promotions.
• Loyalty data — points earned, tier status, and reward redemptions.

How We Use Your Information

• Manage your account and authenticate sign-ins.
• Process and fulfill food and drink orders.
• Handle room reservations and session management.
• Send push notifications about order status, session updates, and promotions.
• Administer the loyalty rewards program.
• Improve our services and user experience.

Third-Party Services

We use the following third-party services:

• Google Sign-In — for authentication. See Google's Privacy Policy.
• Firebase Cloud Messaging — for push notifications. See Firebase Privacy Policy.

Data Security

We protect your data using encryption and secure authentication. Access to personal data is restricted to authorized personnel only.

Data Retention & Deletion

We retain your data for as long as your account is active. You may request deletion of your account and all associated data at any time through the app (Settings > Account > Delete Account) or by contacting us.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at the email below to exercise these rights.

Children's Privacy

Chillax is intended for users aged 18 and older. We do not knowingly collect information from children. If we discover that a child has provided personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us at trychillax@gmail.com.